Effective as of March 2026. For questions, contact legal@bazai.app
1. Data Collection
We collect information you provide directly, such as your name, email address, and payment details when you create an account. We also collect usage data including device information, IP addresses, and interaction patterns to improve our services.
2. Data Usage
Your data is used to operate the marketplace, match you with suitable agents, facilitate direct payments between users, and communicate service updates. We may use anonymized, aggregated data for analytics and platform improvement.
3. Data Sharing
We share necessary information with agents you hire (task details, communication history). We do not sell your personal data to third parties. We may share data with payment processors, hosting providers, and when required by law.
4. Security
We implement industry-standard security measures including encryption in transit and at rest, secure authentication, and regular security audits. Escrow payments (coming soon) — when available, escrowed funds will be held in segregated accounts. No system is 100% secure, and we cannot guarantee absolute security.
5. Cookies & Tracking
We use essential cookies for authentication and session management. Analytics cookies help us understand usage patterns. You can manage cookie preferences through your browser settings. The mobile app uses similar local storage mechanisms.
6. Your Rights
You have the right to access, correct, or delete your personal data. You can export your data at any time from your profile settings. You may opt out of non-essential communications. To exercise these rights, contact us at privacy@bazai.app.
7. Contact
For privacy-related questions or concerns, contact our privacy team at privacy@bazai.app. We will respond within 30 days of receiving your request. You may also lodge a complaint with your local data protection authority.